Any questions?

FAQ

Get answers before you even have to ask. Smart, isn’t it? ;)

Yes, all areas of the hotel are easily accessible, and some rooms are as well. If you have any questions or special requirements, we’ll be happy to assist you. Just send us a message.

Yes, we want everyone to feel comfortable with us. Discrimination has no place here. Openness and warmth, on the other hand, are always welcome. 😊

Yes, dogs are welcome with prior arrangement.
In selected rooms, your dog may stay with you for an additional charge (€20.00 per day, food not included).

Dogs are allowed in the following room categories:
Double Room Schafgarbe – Double Room Alpenrose – Nature Room Arnika (in selected rooms) – Single Room Löwenzahn

No problem! We can do almost anything, just no magic 😄. Simply let us know when booking if you have any intolerances or special requests. We’ll take care of it!

While you relax, your car can recharge at one of our three e-charging stations, day or night!

Yes, parking is free of charge for our guests. A secure, covered parking area is available directly at the hotel.

Yes! A bus stop is located about 70 m from the hotel, with good connections from Merano. From Sterzing, access via the Jaufen Pass is possible from mid-June to mid-September.With the GuestPass, which can be provided upon request even before arrival, our guests can use all public buses and trains throughout South Tyrol free of charge.